Terms & Conditions


Personal Data

For the purposes of this Privacy Policy, “Personal Data” means any information provided by you when interacting with us, for example through our Website or when calling us, or data is collected about you through your use of our Website and allowing you to be identified personally, either directly (e.g. your name) or indirectly, because the data references an identifier such as your name, an identification number, location data, an online identifier (e.g. telephone number) as an individual person. We may also collect personal data about you in other instances which relate to your stay at Bilek Hotel Istanbul.


Booking a room

When you book a room, we collect Personal Data, which includes:

  • Your selected hotel

  • Your selected dates

  • Number of rooms in the reservation

  • Number of people in the reservation (adults and children)

  • Age of children

  • The rate/special offer selected

  • Your full name

  • Your address, including city and country

  • Your e-mail address, and

  • Your credit card details


At the time you enter the hotel and register at the register at the front desk, you will be asked to put up a deposit equal to 100% of your booked accommadation charges to cover both your stay and anticipated additional expenses. You may provider your credit card information instead of putting up a cash deposit. In which case the same amount will be preauthorized. The unused amount of your depoist will be refunded at your departure.



Booking may be cancelled subject to current hotel policy. Accommodation price, and date. Please check the terms and conditions of your cancellation rights before you confirm a reservation. Online reservations may be cancelled online. For more detailed information about cancellations, please get in touch with our bookings Office.