Privacy & Cookie Policy

Privacy Policy

BİLEK İSTANBUL HOTEL has adopted as a principle to ensure the confidentiality of the information shared by you, who visit the website. For this reason, this "Privacy Policy" Bilek Tur. Art. Ins. Singing. and Tic. Ltd. Ltd. Şti (“Company”) during the operation of the www.bilekistanbul.com website (“Site”), shared with the Company by the Site users/visitors (“Data Owner”) or the Company's use of the Site by the Data Owner. It has been created with the aim of informing you by explaining the terms and conditions regarding the use of personal data generated during the web site using.

 

WHAT IS PERSONAL DATA AND DATA PROCESSING?

 Within the framework of the "Privacy Policy", all kinds of information that can be associated with you such as address and telephone information, professional information, IP address, bank account information, especially personal information about your identity (name, surname, TR ID number, etc.). ) and Special Quality Personal Data, which is a special type of this, is related to race, ethnicity, political thought, philosophical belief, religion, sect or other beliefs, dress, association, foundation or union membership, health, sexual life, criminal conviction and It refers to your data regarding security measures and sensitive personal data such as your biometric and genetic data (“Special Quality Personal Data”) and constitutes the subject of this “Privacy Policy”.

 

SCOPE OF PRIVACY POLICY

As a part of the service provided, Bilek Istanbul Hotel may collect, preserve and/or transfer personal information about you, who receive service, within the scope of this "Privacy Policy". Such personal data processing activities are carried out in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”).

Our site contains links to third party websites and your data may be transferred to third parties. This "Privacy Policy" does not reflect the privacy practices of third parties to whom information is transferred and Bilek Istanbul Hotel is not responsible for their privacy policies and/or personal data processing activities. This “Privacy Policy” is the information collected by third-party websites and/or platforms outside the control of Bilek Istanbul Hotel, information collected by third parties through links on the website of Bilek Istanbul Hotel or sponsored by Bilek Istanbul Hotel and/or It does not include headlines, campaigns and other advertisements or promotions on third-party websites to which it participates. Bilek Istanbul Hotel is not responsible for the transactions made with regard to the personal data collected, stored and used by third parties through their own websites.

 

WHICH PERSONAL DATA IS PROCESSED?

Under this heading, some of your personal information is processed by the Company within the scope of the Services provided on the Site. This personal information may include: Your identity information, contact information, user / customer transaction information (necessary information directly related to your reservation, information about your stay and visit at the Hotel, Information about your purchase of a product or service, etc.), your payment information, along with you. information of the people staying, records regarding your marketing and communication preferences, your IP address, the pages you view on our site, data identifying your mobile device in case you visit our site with your mobile device, and any other type of data you have expressly preferred and approved to give to us or that we may obtain from third parties with your explicit consent. information may be collected, processed and recorded by us.

 

In addition, cookies are used on the Site to improve the user experience, ensure the efficient operation of the website and follow statistical data. Some of the personal data mentioned above can be obtained using cookies and users are deemed to have accepted the use of these cookies by using the Site. You can review our cookie policy in the appendix to get detailed information about the function of cookies, what types of cookies are used, the purpose of use and data transfers to third parties, and to change your cookie preferences.

The data that is irreversibly anonymized is not considered as personal data in accordance with the KVKK, and the processing activities regarding this data are carried out without being bound by the provisions of this Privacy Policy.

 

FOR WHAT PURPOSES IS YOUR PERSONAL DATA PROCESSED?

Your personal information is the best way to provide the service you request from Bilek Istanbul Hotel, to realize your demands and expectations with the products and services offered to you, to provide the desired level of hospitality and personal experience to our customers, to make the necessary planning, evaluation and work to benefit our customers from our products and services. done by our business units; Providing correspondence, notification and reservation confirmations regarding our hotel and accommodation services; customizing products and services according to the tastes, usage habits and needs of the persons concerned; Follow-up and evaluation of requests, suggestions and complaints from relevant persons, customer satisfaction management and implementation of planning, statistics and satisfaction evaluation studies within this scope; It can be processed for the purposes of determining and implementing commercial, legal and business strategies, ensuring the legal, technical and commercial-occupational security of the Company and the persons who have a business relationship with the Company, and conducting business and commercial relations.

 

Your personal information may also be processed for purposes such as conducting quality assessment and improvement studies in order to provide better and reliable products and services and ensuring sustainability, and to enable third parties to perform their technical, logistics and other similar functions as a service provider on our behalf.

In addition, your personal information can also be used for advertising and marketing activities for our products and services, providing information on promotion, promotion, campaign, offer, bulletin, event and similar issues, and for other marketing communications, provided that you have your express consent.

We process your personal data, which we collect in line with the above purposes, based on one or more of the following legal reasons:

- Having your explicit consent,

- The provisions of the laws and regulations in force in the Republic of Turkey require processing,

When you are unable to express your consent due to actual impossibility, it is compulsory for the protection of your person or someone else's life or bodily integrity,

- It is necessary for the performance of the contract we have concluded with you or your company,

- It is necessary to process your personal data in order to fulfill our legal obligations,

-Your personal data has been made public by you,

-It is necessary for the exercise or protection of our legal or contractual rights as a company,

- The processing of your personal data is necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms.

We keep all your personal data we process in accordance with the periods required by the KVKK and other legislation, and in any case, by taking all necessary administrative and technical measures, as long as the above legitimate purposes are not eliminated.

 

WITH WHOM IS YOUR PERSONAL DATA SHARED?

The Company may transfer the personal data of the Data Owner to third parties in Turkey and abroad that provide services to our Company in order to achieve the purposes set out in this Privacy Policy, for the limited purpose of providing the said services.

The Company may use your personal data to improve the Data Owner's experience (including improving and personalizing), to ensure the security of the Data Owner, to detect fraudulent or unauthorized use, to make operational evaluations, to correct errors related to Site services, and for any of the purposes in this Privacy Policy. Support in the fields of outsourcing service providers, law offices, authorized institutions and organizations, research companies, storage, archiving, information technology support (server, hosting, software, cloud computing, etc.) may share it with third parties such as service providers and consulting firms that we receive.

 

In addition, some of the personal data specified in this "Privacy Policy" and obtained by Bilek Istanbul Hotel may be shared with the advertisers, only together with the information of other users, in order to ensure that the advertisements can be adapted to the target audience. In this context, no personal information is given, it is only used for the purpose of performing some analyzes on user trends as a group, performing statistical studies by anonymizing the information and for segmentation purposes.

Bilek Istanbul Hotel may disclose your Personal Data for any of the following reasons: (i) in line with legal requirements; (ii) in order to comply with administrative and judicial proceedings and requests from administrative or judicial authorities; (iii) to enforce the Terms of Service; (iv) to protect its operations; (v) In order to take reasonable measures to protect the rights, privacy, security or property of Bilek Istanbul Hotel, you or third parties, or to make it possible to limit the damages that may be encountered.

 

All the information shared by the users on the Site can be accessed only by themselves and only they can change this information. It is not possible for any third party other than Bilek Istanbul Hotel to access or change this information without your consent.

 

When you make a transaction on the Site, you accept that your financial information is necessarily given to the third parties (banks, credit card companies, etc.) necessary to perform your transaction. The information to be shared includes all necessary financial information including credit card number, expiration date, CVV2. Such information is not processed or stored by Bilek Istanbul Hotel. However, the current summary transaction information can be processed by Bilek Istanbul Hotel without including credit card and/or bank account information regarding the transaction in question.

 

WHAT ARE YOUR RIGHTS AS DATA SUBJECT?

We would like to point out that you have the following rights regarding your data being processed within the company:

 

(1) Learning whether your personal data is processed,

(2) If your personal data is being processed, obtaining information about them,

(3) To learn what is the purpose of processing your personal data and whether your personal data is used in accordance with its purpose,

(4) Learning who the third parties to whom the data is transferred at home or abroad, if any, and which data is transferred,

(5) If the processed personal data is incomplete or inaccurate, requesting their correction,

(6) In case of correction, deletion or destruction of your personal data, requesting the notification of these processes to the third parties to whom your personal data has been transferred,

(7) Requesting the deletion or destruction of your processed personal data, in case the reasons requiring the processing of your personal data disappear or your personal data loses its up-to-dateness,

(8) Objecting to the emergence of a result against you by analyzing your processed personal data exclusively through automated systems,

(9) You have the right to demand the compensation of the damage if you suffer damage due to the unlawful processing of your personal data.

 

For the application procedures regarding your above-mentioned requests, you can review the illumination form and submit your requests in writing or by filling in the Personel Data Protection Law Form, or in writing with a registered e-mail address, secure electronic signature, mobile signature or the one you have previously notified to us and registered in our system. You can send it via your e-mail address.

Your requests will be evaluated and concluded free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request.

We can accept the requests made to the Company or reject them by explaining the reason, and we can forward this response to the person making the request in writing or electronically. If the request is accepted, we, as the Company, are obliged to fulfill the request immediately. If the requests you have made are rejected by the Company, you are not satisfied with the response given by the Company, or there is no response, you can file a complaint with the Personal Data Protection Board within 30 days from the date of notification of the response, and within 30 days from the end of the 30-day period if there is no response.

 

Apart from this, if you do not want to receive any commercial electronic messages regarding the Service offered by Bilek Istanbul Hotel, you can exercise your right of refusal free of charge by sending a notification to info@bilekistanbul.com or kvkk@bilekistanbul.com.

 

HOW LONG IS YOUR PERSONAL DATA STOREED?

Bilek Istanbul Hotel will keep your Personal Data for the period required by the processing purposes specified in this "Privacy Policy", unless a longer retention period is required or allowed as per the relevant legislation.

 

In addition, in case of any dispute that may arise between the Company and the Data Owner, the Company will be able to keep personal data for the period of limitation determined in accordance with the relevant legislation, limited to the purpose of making the necessary defenses within the scope of the dispute.

 

ENSURING DATA SECURITY

Bilek Istanbul Hotel aims to keep personal information strictly confidential, to consider it a confidentiality obligation, to provide necessary and reasonable protections to protect the confidentiality, security and integrity of personal data, to prevent any loss, abuse, unlawful use or alteration of such data, and undertakes to take all necessary measures and to show due diligence to prevent all or any part of the personal information from entering the public domain or unauthorized use or disclosure to a third party, without prejudice to its legal obligations.

 

In case of linking to other applications through the site, the Company does not bear any responsibility for the privacy policies and contents of the applications.

 

POLICY UPDATE

Bilek Istanbul Hotel may change the content of this Privacy Policy at any time in order to keep its privacy and data protection principles up-to-date and in line with the relevant legislation. The changed Privacy Policy will be announced on the website of Bilek Istanbul Hotel. Therefore, we recommend that you periodically review the Privacy Policy. The provisions of the Privacy Policy modified by Bilek Istanbul Hotel become effective on the date they are published on the Site. Continuing to use the Site after the change will mean that you have accepted the changes.

CONTACT US

You can forward your questions, reservations or complaints regarding the interpretation or implementation of this Policy to the contact addresses below.

Cookie Policy

As Bilek Turizm Madencilik İnşaat San.Ve.Tic.Ltd.Şti, we use cookies so that you can benefit from our websites in the most efficient way and improve your user experience. If you do not prefer the use of cookies, you can delete or block cookies from your browser's settings or from the detailed cookie removal explanation below. However, we would like to remind you that this may affect your use of our websites. Unless you change your cookie settings in your browser, we will assume that you accept the use of cookies on our websites. You can access the regulations regarding the collected data from the Clarification Text on our websites.

Our cookies are used to provide you with a personalized experience while using our websites, to improve our services and to improve your experience.

Cookies can be evaluated under different headings according to their purpose and form of use. Some of these topics are explained below;

Session cookies: They are temporary cookies, they are deleted when you close your browser, so they are not permanent. They are used for purposes such as ensuring the security and continuity of our sites and your visit.

Persistent cookies: They are kept in subfolders of your browser, either with your action or until the time interval within the cookie expires. These cookies help our website remember your information and choices the next time you visit.

First and third party cookies: First party cookies are cookies used by our site. Third party cookies are cookies installed on your computer other than our site.

 

Mandatory cookies: https://www.bilekistanbul.com/tr/ are anonymous cookies that are set up in order for websites to function properly and to present their features properly.

 

Functional and analytical cookies: Functional cookies are used to remember your preferences and improve your browsing experience, and analytical cookies are used to help us see which of our pages attract more attention, which resources are viewed more, and to provide services suitable for this traffic by seeing the traffic on our sites. Cookies of this nature are also anonymous.

 

Bilek Turizm Madencilik İnşaat San.Ve.Tic.Ltd.Şti uses session cookies, mandatory cookies, persistent cookies and functional and analytical cookies on its website and/or sites or mobile web.

Other than the mandatory and first party cookies used by our sites, the following are the cookies used:

Google: Google cookies can be used for many purposes. For example, it uses it to remember your safe search preferences, show you more relevant ads, determine how many visitors you get to a page, help you use and sign up for services offered by Google, protect your data, or remember your ad settings.

Google Analytics: It is a web analysis tool that analyzes how users use the website. In addition to anonymous information, personal data about your use of the website (name, address, e-mail address, IP address) are sent to Google by your browser and processed by Google.

Google Adsense: Google uses these cookies to improve advertising. Targeting ads to be relevant to users, improving campaign performance reports, and preventing the display of ads that the user has already seen are some of the common uses of cookies. The most common form is when AdSense sends a cookie to the browser when a user visits a page that displays Google ads.

Google Tag Manager: These cookies will enable us to analyze your use of the website by assigning a unique and randomly generated ID (ID) to your device, which will allow us to recognize you on your next visit. Your information is sent to Google by your browser and processed by Google

 

The user can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions given in the "help" file of their internet browser or by visiting "www.allaboutcookies.org" or "www.youronlinechoices.eu". If the user refuses permanent cookies or session cookies, he may continue to use the said website or mobile web, but he may not be able to access all functions of the said channels or his access may be limited.

How to delete cookies?

Most cookies are easy to delete. Just choose your browser and follow the instructions.

Chrome

1. Press the Ctrl + Shift + Delete keys on your keyboard.

2. Select a time range.

3. Select the 'Cookies and other site data' checkbox.

4. Click the "Clear data" button.

Firefox

1. Press the Ctrl + Shift + Delete keys on your keyboard.

2. Select a time range to clear.

3. Select the 'Cookies' checkbox.

4. Click the "Clear now" button.

Safari

1. Select Preferences from the Safari menu.

2. Go to the Privacy tab.

3. Click 'Manage website data'.

4. Click 'Remove All'.

Edge

1. Press the Ctrl + Shift + Delete keys on your keyboard.

2. Select the 'Cookies and saved website data' checkbox.

3. Click the "Clear" button.

Internet Explorer

1. Press the Ctrl + Shift + Delete keys on your keyboard.

2. Select the 'Cookies and website data' checkbox.

3. Click the "Delete" button.

Contact information:

Bilek Tur. Mad. İnş. San. Ve Tic. Ltd. Şti (“Company”)

E-mail: info@bilekistanbul.com  kvkk@bilekistanbul.com
Adress : Sultan Selim Sanayi Mahallesi, Eski Büyükdere Caddesi. No:33/A Kağıthane / İstanbul

Last updated date: 11.06.2021